Our commitment to customer service is an important and distinguishing characteristic of our company. Our primary goal is sustaining long-term relationships with our clients.
Our dedication to our clients is underscored by the strategic alliances we’ve formed with some of the largest banks and processing networks in the U.S. By aligning with these industry leaders, Merchant Mall is able to provide bank-direct merchant accounts that save our clients hundreds, if not thousands, of dollars in processing costs each year. In addition to secure, low-cost processing, our merchants’ transactions are backed by the strongest, most advanced networks available.
Credit card processing relies heavily on technology, and Merchant Mall stays on the cutting edge of new developments. Merchant Mall invests heavily on technology, that’s why we can offer our merchants text messages or email notifications when they receive deposits and any chargeback or retrieval notices right when they are initiated. Our Volante POS system provides an extremely robust back end reporting that helps enterprise merchants manage their business more effectively. Through the Volante POS system, Merchant Mall has an app that allows your customers to order on their mobile device for take out or delivery and it connects directly to the merchant’s POS system. With the app connecting to the POS system, any changes to your menu on your POS will sync up with the app and once a customer completes their transaction on the app, the order is efficiently sent to the kitchen directly. Whatever your processing needs — traditional point-of-sale retail, Internet, mobile, wireless, software or dialup — our goal is to provide you with the best option to get the job done quickly, securely and at competitive prices.